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CV 333 (02.12.2015 20:26)

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Personal Imformation

First name: Nataliia
Surname: Kondrashuk
Telephone: +380 98 628 16 11
Skype: nataliia214
E-mail: nataliakodrashyk@gmail.com
Sex: Femail
Date of birth: 06/09/1992
Job Applied For: Waitress, Receptionist

Work Experience 1

From: 06.2015
To: 11.2015
Occupation or position held: Animator
Main activities and responsibilities:
Organization of sport activities and tournaments, making fun, cheering up and making perfect atmosphere, organization sport and cultural program during the whole day.

Work Experience 2

From: 01.2014
To: 11. 2014
Occupation or position held: Receptionist
Main activities and responsibilities:
Dealing with bookings by phone, e-mail, letter, fax or face-to-face; completing procedures when guests arrive and leave; choosing rooms and handing out keys; preparing bills and taking payments; taking and passing on messages to guests; dealing with special requests from guests (like booking theatre tickets or storing valuable items); answering questions about what the hotel offers and the surrounding area; dealing with complaints or problems.

Work Experience 3

From: 05.2012
To: 10.2012
Occupation or position held: Waitress
Main activities and responsibilities:
Serving cocktails and other drinks, also doing main restaurant duties, providing excellent communication experience with clients

Education and Training 1

From: 2013
To: 2014
Title of qualification awarded: Hotel and restaurant business
Organisation: Lviv Institute of Economy and Tourism
Principal subjects:
Management of hotel and restaurant business, economics, tourism, cooking, marketing and etc.
Level in national or international classification: Higher education/University

Education and Training 2

From: Specialist’s Degree
To: 2009
Title of qualification awarded: 2013
Organisation: Hotel and restaurant business
Principal subjects:
Lviv Institute of Economy and Tourism

Education and Training 3

From: Management of hotel and restaurant business, economics, tourism, cooking, marketing and etc.
Level in national or international classification Higher education/University
To: Bachelor's Degree

Personal Skills

Communication skills:
Ukrainian, Russian
Organisational / managerial skills:
English - fluent
German - basic
Polish - basic
Computer skills:
Polished and professional approach towards my job and the company. Excellent e-mail, phone, and written communication skills for interacting with internal clients, guests, and staff members. Very skilled at interacting in one-on-one situations or a large group setting. Excellent liaison skills at the administrative levels. Ability at working well with others while learning and exhibiting a positive outlook. Excellent interpersonal and verbal communication skills with customers, fellow employees, and managers
Other skills:
Skilled at answering phones and taking reservations. Excellent appointment setting and scheduling skills. Skilled at assisting with seating assignments and in the preparation of the restaurant for service, ensuring cleanliness of the dining area at all times.
Driving licence: Strong computer skills for assisting staff on a variety of projects. Advanced proficiency levels in all Microsoft Office applications. Skilled at administering all the office e-mail through Outlook Express as well as all interoffice and interoffice communications.
Additional Information:
I am a professional and am experienced with multi-line phone systems. I possess a strong initiative to help out in other departments if needed, and also to perform general office duties such as typing, filing, and handling incoming mail.

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