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CV 257 (29.09.2015 14:28)

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Personal Imformation

First name: Paramonova
Surname: Yana
Telephone: +79130082788
Skype: t89130082788
E-mail: Paramonova21@mail.ru
Sex: Women
Date of birth: 09.12.1987
Job Applied For: Waitress , Receptionist ,Sales, Customer Service

Work Experience 1

From: Russia
To: Novosibirsk
Occupation or position held: Receptionist November 2010 - to present time
Main activities and responsibilities:
My core activities included:
-taking phone calls and receiving visitors;
-keeping of documents and business correspondence;
-operational performance of tasks by the head;
-organization of the software of office stationery,
consumables

Work Experience 2

From: Russia
To: Novosibirsk
Occupation or position held: Manager
Main activities and responsibilities:
My core activities were as follows:
- work with existing clients and attracting and finding new customers;
- conducting negotiations;
- keeping of documents;
- advice and sale of goods;
- work with advertising media;
- search for new suppliers.
- participation in exhibitions

Work Experience 3

From: Russia
To: Novosibirsk
Occupation or position held: seller-cashier September 2007 - March 2009
Main activities and responsibilities:
My core responsibilities and activities were:
In general, I was responsible to deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
In particular:
- Welcoming costumers into the store;
- Identifying their needs through asking questions, recommend and demonstrate appropriate products; link sales
offering other products, advise customers about promotions in store;
- Providing professional till point service, close sale;
- Following up with regular customers;
- Dealing professionally with customer complaints;
- Complying with all company policies and procedures;
- Building and maintaining good relationship with customers;

Education and Training 1

From: Russia
To: Novosibirsk
Title of qualification awarded: Economist
Organisation: Novosibirsk humanitarian Institute
Principal subjects:
Mastered the basic knowledge and skills in business economics, finance and investment, management and marketing, industrial economics, banking, economic policy.

Personal Skills

Mother tongue: Russian (fluent in speech, writing and reading)
Other language:
English (spoken)
Communication skills:
Planning of the working day, organizing the reception of visitors, creating a comfortable environment for guests,
document management, preparation and conclusion of contracts

Personal qualities:responsibility ,active life position , high performance, interpersonal skills, stress, energetic , no
conflicts, organization, independence , punctuality.
Computer skills:
MS Office (Word, Excel )
Driving licence: Have







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